info@medsolve.co.uk

Accessibility Statement for Medsolve

Website: https://www.medsolve.co.uk
Last revised: 20 January 2026

Our Commitment to Accessibility

At Medsolve UK Ltd, we are committed to ensuring that our website and digital services are accessible to everyone, including people with disabilities. We believe accessibility is a fundamental part of providing a positive user experience and it forms part of our mission and values.

This accessibility statement applies to the main Medsolve UK Ltd website at www.medsolve.co.uk. It does not cover any subdomains or third-party platforms that we may link to or integrate with.

This document outlines our accessibility practices, the standards we aim to follow, and how you can provide feedback or request support.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define standards for making web content more accessible to people with disabilities. There are three levels of conformance: A, AA, and AAA.

Medsolve is currently partially conformant with WCAG 2.2 Level AA. This means that some parts of our content do not yet fully meet the accessibility standard. We are actively working to improve accessibility and aim to meet and maintain WCAG 2.1 Level AA compliance, while preparing to address WCAG 2.2 Level AA criteria where applicable.

Measures We Take to Support Accessibility

Medsolve takes the following measures to ensure accessibility:

  • Accessibility is included as part of our mission and values
  • We consider accessibility in the design and development of our website
  • We regularly review and improve our content and features

Technical Specifications

The accessibility of the Medsolve website relies on the following technologies:

  • HTML
  • CSS
  • JavaScript

Assessment Methods

Medsolve has assessed the accessibility of this website using the following method:

  • Self-evaluation: The content was evaluated internally by our organisation and/or the developer of the content.

The most recent accessibility check was conducted on 06 February 2026.

Feedback and Contact Information

We welcome your feedback on the accessibility of the Medsolve website. If you experience any accessibility issues or would like to request information in an alternative format, please contact us using one of the methods below:

Phone: 0191 338 5713
Email: info@medsolve.co.uk

Visitor Address:
Medsolve North East
A/B, 172 Front St
Chester-le-Street
DH3 3AZ

Postal Address:
Medsolve North East
A/B, 172 Front St
Chester-le-Street
DH3 3AZ

We aim to respond to all accessibility-related enquiries within 5 working days.

Enforcement Procedure

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) for further assistance:

Website: https://www.equalityadvisoryservice.com
Phone: 0808 800 0082

Preparation of This Statement

This accessibility statement was prepared on 20 January 2026.
The latest accessibility review was carried out on 06 February 2026